Laven processes only the personal data needed to operate the website, handle orders, answer customers and comply with legal obligations. We do not sell personal data.
Laven Store is the controller for personal data processed through this website. Business location: Zaandam, NL. KvK: 75805040. Email: info@lavenstore.com. Full address and tax identifiers are intentionally not published on this page.
Depending on how you interact with us, we may process name, email address, order information, delivery details, payment status, customer messages, return information and technical website data such as cookie or analytics data where enabled.
We process personal data to handle orders, deliver products, provide customer support, manage returns, comply with accounting or legal duties, protect the website and improve our services. Legal bases may include contract performance, legal obligation, legitimate interest and consent where required.
Laven aims to collect only information that is necessary for the stated purpose. We avoid requesting sensitive or unnecessary information and ask customers not to send unrelated personal data through contact forms.
We may share necessary data with payment providers, carriers, website hosting, email tools, analytics tools and accounting or compliance providers. Such parties may process data only for the relevant service purpose and subject to appropriate safeguards.
We retain personal data only as long as necessary for the purpose collected, including order handling, support, tax/accounting requirements, dispute management and legal compliance. When data is no longer required, it will be deleted or anonymised where reasonably possible.
Subject to legal conditions, you may request access, rectification, erasure, restriction, portability or objection to processing. You may also withdraw consent where processing is based on consent. Requests can be sent to the email listed on this page.
Laven uses reasonable technical and organisational measures to protect personal data. No online transmission or storage method can be guaranteed to be completely secure. To the maximum extent permitted by law, Laven is not liable for incidents outside its reasonable control.
All Laven product names, photographs, website content, copy, layout elements, visual concepts and product presentation materials are protected by intellectual property rights. They may not be copied, reproduced, scraped, modified or used commercially without prior written permission.
Privacy is handled with the same discipline as our product language: necessary information only, clear purpose and no excessive disclosure.